How to Order
- Choose your size and color on the product page and add to cart
- Go to checkout from the cart
- Enter your delivery address and payment method
- Place your order. A confirmation email follows
If you would like gift wrapping, please leave a note at checkout (free of charge).
Payment
Credit card / convenience store payment / Pay-easy / bank transfer / carrier billing / PayPal
Displayed prices include tax. Payment is confirmed when your order is placed.
Shipping
Dispatched from our warehouse in Shizuoka, Japan, within 5 days of your order.
Within Japan
| Order value | Shipping |
|---|---|
| ¥10,000 and above | Free |
| ¥6,000–¥9,999 | ¥900 |
| ¥1,430–¥5,999 | ¥420 |
| ¥1,429 and below | ¥210 |
Hokkaido: ¥4,000 for orders of ¥6,001 and above / Okinawa: ¥5,000 for orders of ¥6,001 and above
International
| Region | Shipping |
|---|---|
| Asia | $30 |
| United States (DHL) | $70 |
| Europe, Oceania, Middle East, North & Central America (EMS) | $50 |
| South America & Africa | $70 |
| All other countries | $70 |
Import duties and taxes may be charged separately and are the customer's responsibility.
Sizing and Exchanges
Please see our size guide for how to measure. If the size doesn't fit, one exchange per order is available (shipping at the customer's expense).
Returns
Returns are accepted within 14 days of delivery, for any reason (return shipping at the customer's expense). See our refund policy for details.
Care
Leather: brush regularly and apply leather cream a few times a month
Tatami (igusa): do not wash with water. Wipe with a dry cloth and dry in the shade
Water repellency: for models with tatami across the instep, regular use of a waterproofing spray is recommended
Made to Last
Tatami insoles are sold separately and can be replaced. Models with a Vibram sole can be fully resoled (¥12,000).
For anything else, please see our FAQ.