Company name
Liberato LLC
Representative
Hideyuki Nagasawa
Address
Head office: Hayama Building 4F, 17-2 Nihonbashi-Kabutocho, Chuo-ku, Tokyo 103-0026, Japan
Liberato TOKYO: 2-12-2-101 Azumabashi, Sumida-ku, Tokyo 130-0001, Japan
Liberato TOKYO: 2-12-2-101 Azumabashi, Sumida-ku, Tokyo 130-0001, Japan
Contact
Email: info@liberato.jp
Hours: weekdays 10:00–17:00 (JST)
Hours: weekdays 10:00–17:00 (JST)
Prices
The price shown is the price payable (consumption tax included).
Additional charges
Shipping (Japan: free over ¥10,000, otherwise ¥210–¥900; Hokkaido ¥4,000, Okinawa ¥5,000. International: $25–$70)
Import duties and taxes on international orders (paid by the customer)
Import duties and taxes on international orders (paid by the customer)
Payment methods and timing
Methods: credit card, convenience store payment, Pay-easy, bank transfer, carrier billing and PayPal.
Timing: payment is confirmed when the order is placed.
Timing: payment is confirmed when the order is placed.
Delivery
We ship within 5 days of your order.
Returns and exchanges
You may return an item for any reason within 14 days of delivery. Return shipping is paid by the customer, and items must be unused and in resalable condition.
Tatami insoles (hygiene item), Tatami Green Tea (food) and sale items cannot be returned.
Refunds are issued to the original payment method within one week of us receiving the returned item.
If an item is faulty, we will exchange or refund it and cover the shipping.
One size exchange is accepted per order (shipping paid by the customer).
Tatami insoles (hygiene item), Tatami Green Tea (food) and sale items cannot be returned.
Refunds are issued to the original payment method within one week of us receiving the returned item.
If an item is faulty, we will exchange or refund it and cover the shipping.
One size exchange is accepted per order (shipping paid by the customer).